Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I have added firebug add on, however its not behaving the same on my computer as my collegues. The pointer that allows you to debug the source is not there

more options

The firebug icon doesnt appear on the top window, however when i hover over the empty space i have the firebug options and when i click it, firebug starts. Once Firebug starts there use to be a pointer that would allow you to click it so you can select what you want to inspect. I no longer have this option. I have since unistalled firebug, uninstalled firefox and re-installed them both with no luck.

The firebug icon doesnt appear on the top window, however when i hover over the empty space i have the firebug options and when i click it, firebug starts. Once Firebug starts there use to be a pointer that would allow you to click it so you can select what you want to inspect. I no longer have this option. I have since unistalled firebug, uninstalled firefox and re-installed them both with no luck.

Toutes les réponses (1)

more options

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • Open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Please report back soon.