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Having instability/crashing issues with Firefox 23

  • 3 réponses
  • 7 ont ce problème
  • 11 vues
  • Dernière réponse par cor-el

AubreyD
AubreyD
more options

Having repetitive and frustrating instability/crashing issues with newest version of Firefox.

Here are the last five crash reports: 

bp-262a7526-a69c-473b-b410-e38922130918 9/18/2013 1:30 PM
bp-d159cbef-1719-48ba-b0ad-19b892130918 9/18/2013 9:52 AM
bp-b1f02e09-be71-4480-a836-d57a02130917 9/17/2013 1:23 PM
bp-792a55e9-0646-44bb-9891-3617b2130917 9/17/2013 10:37 AM
bp-8a85bef8-c2b2-4d86-bb83-b16172130916 9/16/2013 11:21 AM
bp-112d6ff5-d585-45cf-a54a-bc9a02130913 9/13/2013 2:04 PM
bp-d05c359d-9a77-4475-b0eb-7ff322130913 9/13/2013 10:46 AM
bp-f66d56ff-6a20-409f-b337-d59b72130910 9/10/2013 4:06 PM
bp-c7bf0144-5773-4def-ab8e-42d752130910 9/10/2013 1:33 PM
bp-ec88b04e-f9de-4a8d-9cc7-44ee42130910 9/10/2013 10:43 AM
31d3af62-ee20-4615-a98a-895427600e2e 9/9/2013 4:22 PM
bp-edbd4961-ce64-46d7-b1fa-a3c312130909 9/9/2013 2:53 PM
bp-5d1707f5-3928-46b6-b966-1397d2130909 9/9/2013 12:55 PM
bp-45425971-0c7c-42a5-84c2-1efc52130906 9/6/2013 4:08 PM
bp-33374820-404d-4525-b4bc-d78f12130906 9/6/2013 1:42 PM
d5df8778-b192-480a-8653-826d3d3f65fc 9/5/2013 4:36 PM
bp-ce6c1183-92b2-463a-8200-9dee32130905 9/5/2013 2:27 PM
Having repetitive and frustrating instability/crashing issues with newest version of Firefox. Here are the last five crash reports: <pre><nowiki>bp-262a7526-a69c-473b-b410-e38922130918 9/18/2013 1:30 PM bp-d159cbef-1719-48ba-b0ad-19b892130918 9/18/2013 9:52 AM bp-b1f02e09-be71-4480-a836-d57a02130917 9/17/2013 1:23 PM bp-792a55e9-0646-44bb-9891-3617b2130917 9/17/2013 10:37 AM bp-8a85bef8-c2b2-4d86-bb83-b16172130916 9/16/2013 11:21 AM bp-112d6ff5-d585-45cf-a54a-bc9a02130913 9/13/2013 2:04 PM bp-d05c359d-9a77-4475-b0eb-7ff322130913 9/13/2013 10:46 AM bp-f66d56ff-6a20-409f-b337-d59b72130910 9/10/2013 4:06 PM bp-c7bf0144-5773-4def-ab8e-42d752130910 9/10/2013 1:33 PM bp-ec88b04e-f9de-4a8d-9cc7-44ee42130910 9/10/2013 10:43 AM 31d3af62-ee20-4615-a98a-895427600e2e 9/9/2013 4:22 PM bp-edbd4961-ce64-46d7-b1fa-a3c312130909 9/9/2013 2:53 PM bp-5d1707f5-3928-46b6-b966-1397d2130909 9/9/2013 12:55 PM bp-45425971-0c7c-42a5-84c2-1efc52130906 9/6/2013 4:08 PM bp-33374820-404d-4525-b4bc-d78f12130906 9/6/2013 1:42 PM d5df8778-b192-480a-8653-826d3d3f65fc 9/5/2013 4:36 PM bp-ce6c1183-92b2-463a-8200-9dee32130905 9/5/2013 2:27 PM </nowiki></pre>

Modifié le par cor-el

Toutes les réponses (3)

user633449
user633449
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

kobe
kobe
more options

All or atleast the ones i checked are EMPTY crashes, so there is no Information provided on the crashes. You can try and see if its a addon or hardware acceleration. If that does not work you may need to try the reset or a new profile.

ADDON/HARDWARE ACCELERATION: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

RESET: Refresh Firefox - reset add-ons and settings

PROFILES: Profile Manager - Create, remove or switch Firefox profiles

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration in Firefox.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.