Why is no padlock showing on secure checkout: https://www.lavenderhillcolours.com/checkout/ when there is a valid SSL and all images load from https url
Our site has a valid SSL and when I run it through whynopadlock.com all the elements check out as secure yet there is no padlock on the checkout page: https://www.lavenderhillcolours.com/checkout/. If I click on the grey globe then it says that the site does not supply identity information and is only partially encrypted. I have switched off all plugins and the problem remains. Other sites such as this one show the green padlock ok. How can I resolve this?
Solution choisie
hello, the only element that i can see on the page that isn't loaded through an encrypted connection is the favicon of the page...
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Solution choisie
hello, the only element that i can see on the page that isn't loaded through an encrypted connection is the favicon of the page...
That's great. I've changed it an now we have a grey padlock. It's not green like the one one this page (I'm not sure why) but it's much better. Thank you.
ok, glad that it worked :))
the gray padlock is the indicator that is to be expected for normal https-encrypted connections, the green one is shown when a site is providing a certain kind of certificate (which contains ownership information as is generally more expensive): Green padlock