Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox minimizes to desktop for no reason, slow loading/lagging

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

I've been having this problem since Firefox 21, if I am on a website and click on a link it minimizes to the desktop for no reason with the circle spinning for 10-20 seconds then goes back to browser page. Also while loading webpages Firefoz lags pretty bad, again the circle that shows it loading will stop while everything freezes then it will unfreeze 20 seconds later.

No rhyme or reason this seems to happen randomly. This has been happening since Firefox 21 and it happens on multiple computers, and laptop I use or desktop it does this....all different configurations. AMD/Intel CPU's or Nvidia/ATI video cards make no difference. No anti-virus loaded just Windows 7 32bit Home Premium

I've been having this problem since Firefox 21, if I am on a website and click on a link it minimizes to the desktop for no reason with the circle spinning for 10-20 seconds then goes back to browser page. Also while loading webpages Firefoz lags pretty bad, again the circle that shows it loading will stop while everything freezes then it will unfreeze 20 seconds later. No rhyme or reason this seems to happen randomly. This has been happening since Firefox 21 and it happens on multiple computers, and laptop I use or desktop it does this....all different configurations. AMD/Intel CPU's or Nvidia/ATI video cards make no difference. No anti-virus loaded just Windows 7 32bit Home Premium

Toutes les réponses (1)

more options

Try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration