Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I'm having a big issue with scripts and sites I need.

  • 2 réponses
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par Noor

Noor
Noor
more options

I am an Etsy shop owner and always been able to access my shop just fine all the sudden about three weeks ago I cannot log in to my shop on ff. I can view the Etsy site but when I try to log in it just loads and loads and will not let me. I know it is the script bc I added a script turn off add on and I could log on but Etsy will not let you have it turned off to edit items if your shop so I had to download chrome just to go to my shop which is annoying, I do not like chrome.

Other than that a few more sites like creative market and a few blogs will not load anymore for me. I have already re-set and that did not work. Also I get a lot of script not responding plugin popups that freeze and crash. This is really annoying. Does anyone know a fix? Thanks..

I am an Etsy shop owner and always been able to access my shop just fine all the sudden about three weeks ago I cannot log in to my shop on ff. I can view the Etsy site but when I try to log in it just loads and loads and will not let me. I know it is the script bc I added a script turn off add on and I could log on but Etsy will not let you have it turned off to edit items if your shop so I had to download chrome just to go to my shop which is annoying, I do not like chrome. Other than that a few more sites like creative market and a few blogs will not load anymore for me. I have already re-set and that did not work. Also I get a lot of script not responding plugin popups that freeze and crash. This is really annoying. Does anyone know a fix? Thanks..

Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try basic steps like these in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and only cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Noor
Noor Auteur de la question
more options

I tried all of these with no luck.