Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I have tried multiple times to downloand the lug in for Flash player but it won'tdownload. How do I get it downloaded?

  • 4 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par TheOldFox

more options

I have tried to download flash player and the plug in for it as well but each time it says it wasn't installed. It says it needs to be installed manually but then there are no instructions to do that. How do I get this downloaded?

I have tried to download flash player and the plug in for it as well but each time it says it wasn't installed. It says it needs to be installed manually but then there are no instructions to do that. How do I get this downloaded?

Toutes les réponses (4)

more options

hello coree, adobe is offering various work-arounds for installation problems for its flash plugin here: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

more options

Sometimes the Windows installer gets too many changes queued and stops working correctly. In those cases, it usually helps to shut down and restart Windows to clear the backlog.

For future reference, the Flash player plugin should install to this folder:

C:\Windows\SysWOW64\Macromed\Flash {based on Windows 7 64-bit}

You want to find NPSWF32_11_9_900_117.dll

more options

Manual installation of Adobe Flash(player)
Use Firefox to go to the Adobe link in the article below and follow the instructions in the article. Click on "Installing the Flash plugin manually" in the Table of Contents.

more options

You also need to update Adobe Reader to avoid security issues in the version that you are currently using.