Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Black screen on every tab, showing only with the adress bar.

  • 3 réponses
  • 17 ont ce problème
  • 1 vue
  • Dernière réponse par irie5000

VictorOM
VictorOM
more options

Hello! Well, what happens is the following: I'm browsing the web with the Firefox app, when during loading a website the screen goes black, only showing the address bar and the + (tab) button. It doesn't matter if I try to change the tab; everyone of them is black. Minimizing and reopening also doesn't make any difference. Only quitting the app solves the problem, which makes me reload every tab again. It's pretty much random, and I haven't seen any pattern so far.

I'm running on a Motorola Atrix 4G, on Wi-fi and standart 2.3.6 Gingerbread, no root or mod. I reseted the phone a few days ago but it didn't fix my problem. Thanks for any help!

Hello! Well, what happens is the following: I'm browsing the web with the Firefox app, when during loading a website the screen goes black, only showing the address bar and the + (tab) button. It doesn't matter if I try to change the tab; everyone of them is black. Minimizing and reopening also doesn't make any difference. Only quitting the app solves the problem, which makes me reload every tab again. It's pretty much random, and I haven't seen any pattern so far. I'm running on a Motorola Atrix 4G, on Wi-fi and standart 2.3.6 Gingerbread, no root or mod. I reseted the phone a few days ago but it didn't fix my problem. Thanks for any help!

Toutes les réponses (3)

Meghraj Suthar
Meghraj Suthar
more options

Hello,

In that case you should re-install the Firefox, after the installation finished once reboot the device. thank you

VictorOM
VictorOM Auteur de la question
more options

Well, I'm pretty sure that I've tried it before, but it happens that I have recently soft reseted the phone, which already uninstalls everything and erases every config file.

irie5000
irie5000
more options

Hello VictorOM, Do you have any add-ons on your FF app? IF you do uninstall them. If you don't then try completely turn off your phone/tablet, and reinstall the app. Hope this helps!

How to remove add-ons: In order to uninstall a possibly unwanted extension, please do the following:

  1. From the Firefox window click the Firefox button at the top left and select Add-ons, or, if the Firefox button is not shown, click the Tools menu and click Add-ons.
  2. Once the Add-on Manager has opened in a new tab, click the Extensions button on the left side of the window.
  3. You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
  4. To remove an extension from Firefox, simply click the Remove button. You should see a message that informs you about the successful removal of the add-on.
  5. Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the Restart now link in the message

Modifié le par irie5000