Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Unable to print e-mail attachments after downloading

more options

When I download an attachment, the green arrow in upper r/h corner appears, but there is no indication where the attachment has gone. If "view" is selected a diminished version of the attachment appears on the left quarter of the screen and a full-sized version on the remaining 3/4's of the screen When "print" is selected the entire screen prints (both large and small versions), neither of which is a useable print copy.

In order to print an attachment properly I now have to forward the e-mail to another computer which uses Yahoo as its browser. That always works ok.

When I download an attachment, the green arrow in upper r/h corner appears, but there is no indication where the attachment has gone. If "view" is selected a diminished version of the attachment appears on the left quarter of the screen and a full-sized version on the remaining 3/4's of the screen When "print" is selected the entire screen prints (both large and small versions), neither of which is a useable print copy. In order to print an attachment properly I now have to forward the e-mail to another computer which uses Yahoo as its browser. That always works ok.

Toutes les réponses (1)

more options

What type of file type are you attempting to download?


To open the saved file, you can click on the file in the green download button menu.