Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Best Lyrics cannot be permanently removed. It must have installed a hidden file that creates the add on each time the computer is booted.

  • 3 réponses
  • 2 ont ce problème
  • 4 vues
  • Dernière réponse par HLT44

HLT44
HLT44
more options

I inadvertently allowed the Best Lyrics add on to be installed for Firefox. It has annoying adds and sometimes links to malicious software. It can be disabled or removed from a session and become non functional after a Firefox restart but each time the computer is booted up it appears again. I assume there must be a file hidden somewhere that re-installs the add on each time the computer is started up. Does any one know how to remove this permanently?

I inadvertently allowed the Best Lyrics add on to be installed for Firefox. It has annoying adds and sometimes links to malicious software. It can be disabled or removed from a session and become non functional after a Firefox restart but each time the computer is booted up it appears again. I assume there must be a file hidden somewhere that re-installs the add on each time the computer is started up. Does any one know how to remove this permanently?

Solution choisie

hello HLT44, try to run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner.

Troubleshoot Firefox issues caused by malware

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (3)

philipp
philipp
  • Moderator
more options

Solution choisie

hello HLT44, try to run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner.

Troubleshoot Firefox issues caused by malware

HLT44
HLT44 Auteur de la question
more options

Thanks for the tip. It rurns out that the Bestlyrics was actually added as a program and I was able to get rid of it by uninstalling it from the control panel. (Should of thought of this before). I downloaded and ran Malwarebytes and it did find a couple of other PUP items for adware that I deleted. Thanks for the tip.

HLT44
HLT44 Auteur de la question
more options

It turned out that the Bestlyrics was actually added as a program and I was able to get rid of it by uninstalling it from the control panel. (Should of thought of this before). I downloaded and ran Malwarebytes and it did find a couple of other PUP items for adware that I deleted. Thanks for the tip