Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

since upgrading to Firefox 25, when checking Adobe for flash player updates, it says I have a Macintosh and will not download the correct file.

more options

Adobe Flash Player

Flash logo with screens

Note: Adobe® Flash® Player requires Firefox version 17.0 or higher

Version 11.9.900.152

System requirements

Your system:

Macintosh 32-bit , English, Firefox

Need Flash Player for a different computer?

Are you an IT manager or OEM?

Adobe Flash Player Flash logo with screens Note: Adobe® Flash® Player requires Firefox version 17.0 or higher Version 11.9.900.152 System requirements Your system: Macintosh 32-bit , English, Firefox Need Flash Player for a different computer? Are you an IT manager or OEM?

Toutes les réponses (9)

more options

Your useragent appears to be Mozilla/5.0 (Gecko) Firefox/64

https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

more options

That is interesting because it was not until the FF25 upgrade. It worked fine before, I never intentionally did anything to install a 64-bit. My Win7 is 32-bit. Also, that would explain why I can no longer user Firefox to connect to one of my RHEL servers after the upgrade.

Do have to do a complete uninstall of Firefox and re-install to get it back to 32-bit?

--Thanks

more options

Check to make sure it was not simply because your US was overridden for some reason first if you have not.

more options

Sorry, how do I check if "US was overriden"? I'm not sure what this is. Also, I found this. Did it start seeing the hardware has 64-bit and automatically do it?

about:buildconfig Build Machine

w64-ix-slave147 Source

Built from http://hg.mozilla.org/releases/mozilla-release/rev/d20d499b219f Build platform

target

i686-pc-mingw32

more options
more options

Reseting the useragent did not change it. Is this a bug with version 25? Is the only way to truely fix it to completely uninstall and stay with older versions? Or just alway have to make sure I have the user agent switcher plugin?

--Thanks, Gary

more options

No it is not a known bug with Firefox 25.0 or any other version.

The only other thing I can think of is a proxy or some web filtering software is changing the UA perhaps.

more options

Did you check which user agent is currently seen by web pages?

more options

When you say that resetting general.useragent.override did not change it, do you mean that it literally stayed the same? Does that line show in special type (bold or italic) or say in the status column that it is user set or locked?