Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox crashes

  • 3 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

Apparently FF 26.0 installed just a few days ago. Ever since - crash after crash. Safe mode sometimes crashes, also. I've run malware removal, reset FF a couple of times, checked to ensure antivirus declared clean system - problem still occurs. First issues i've had w/FF - been running FF as primary browser on this system for several years. Also noted - after reset - I did NOT install the 5 add-ons I'd had running. FF still crashing. I've included all crash info below - as you can see - sporadic, infrequent crashes - no real problem - until just a few days ago. Now - no stability at all.


Submitted Crash Reports

Report ID 	Date Submitted
bp-8b16507c-439a-4419-b3a3-c8a082131221 12/21/2013 9:12 AM
bp-3cc4c969-4f46-4b48-8d16-885a22131221 12/21/2013 7:59 AM
ed06a391-5224-48cf-baf6-e7353d1c515a 12/21/2013 7:44 AM
bp-d680e1af-804d-44db-8fc2-791892131221 12/21/2013 7:43 AM
bp-596ca180-cae7-4299-8bf7-594632131221 12/21/2013 7:43 AM
bp-8f56e9b0-c9e3-41fe-add9-4f2b22131221 12/21/2013 7:41 AM
bp-c48ed799-8322-4933-bd37-9fe452131221 12/21/2013 7:22 AM
bp-92ed73df-4d47-4ef6-a460-93a8b2131221 12/21/2013 7:22 AM
bp-53e1e262-0fe3-4404-ba9a-a9a492131221 12/21/2013 7:22 AM
bp-ee8117f8-4c46-4f74-88f1-a7e572131221 12/21/2013 7:21 AM
bp-12ada3cb-a7b3-4498-a1e4-824ba2131221 12/21/2013 7:21 AM
bp-4f781241-eb9d-4d85-943d-aba2d2131221 12/21/2013 7:13 AM
bp-2189a495-cba4-4c14-8b67-abd272131221 12/21/2013 7:01 AM
bp-7c40e9e8-c5b8-4578-b24c-db8f62131220 12/19/2013 10:31 PM
bp-b72fc5dc-681a-4529-81d6-159382131220 12/19/2013 10:31 PM
bp-961d5b71-ad39-4d12-9290-7ae7c2131220 12/19/2013 10:30 PM
bp-676b6c4c-52cf-4c18-9346-0e98b2131220 12/19/2013 10:27 PM
bp-90c4fb72-6c08-4d67-b127-fa33b2131220 12/19/2013 10:08 PM
bp-140c92de-8680-4cf4-844a-dfe152131220 12/19/2013 10:06 PM
bp-e84f0d69-cb5b-4f65-a3cf-79a802131220 12/19/2013 10:04 PM
bp-410f0666-8ca3-4163-8656-35ac52131220 12/19/2013 9:56 PM
10593b54-e0d6-413e-a7ee-44d6a40d1a01 12/19/2013 9:56 PM
bp-0748e535-1741-4f77-908a-3d4a42131220 12/19/2013 9:55 PM
bp-659f12ff-80f2-4e0b-96a7-3f2e12131220 12/19/2013 9:55 PM
bp-0f21d908-ed27-4484-9f59-407242131220 12/19/2013 9:55 PM
bp-815ca951-64ae-4437-b5f8-680b02131220 12/19/2013 9:46 PM
bp-029d3420-89ac-4af0-b756-f31c42131220 12/19/2013 9:45 PM
bp-c677c173-dcd8-4948-8a8f-f4fa42131219 12/18/2013 10:02 PM
86a7c7bb-0929-47b9-8521-1476455301d8 12/14/2013 8:42 PM
bp-f3c0ebfa-8405-49b7-8a38-d92762131214 12/14/2013 5:29 PM
bp-823bbef0-5e81-48c7-a5ce-bda372131214 12/14/2013 5:14 PM
bp-f2c20761-e6ca-4133-ad92-1e5f82131214 12/14/2013 5:12 PM
bp-27003972-d331-4d47-9bf4-594842131203 12/2/2013 8:35 PM
bp-8e4258f9-35a0-4449-b2cd-77d292131203 12/2/2013 8:33 PM
bp-1b47c9a2-0a43-4f17-908e-ac7ed2131202 12/1/2013 8:48 PM
Apparently FF 26.0 installed just a few days ago. Ever since - crash after crash. Safe mode sometimes crashes, also. I've run malware removal, reset FF a couple of times, checked to ensure antivirus declared clean system - problem still occurs. First issues i've had w/FF - been running FF as primary browser on this system for several years. Also noted - after reset - I did NOT install the 5 add-ons I'd had running. FF still crashing. I've included all crash info below - as you can see - sporadic, infrequent crashes - no real problem - until just a few days ago. Now - no stability at all. Submitted Crash Reports Report ID Date Submitted <pre><nowiki>bp-8b16507c-439a-4419-b3a3-c8a082131221 12/21/2013 9:12 AM bp-3cc4c969-4f46-4b48-8d16-885a22131221 12/21/2013 7:59 AM ed06a391-5224-48cf-baf6-e7353d1c515a 12/21/2013 7:44 AM bp-d680e1af-804d-44db-8fc2-791892131221 12/21/2013 7:43 AM bp-596ca180-cae7-4299-8bf7-594632131221 12/21/2013 7:43 AM bp-8f56e9b0-c9e3-41fe-add9-4f2b22131221 12/21/2013 7:41 AM bp-c48ed799-8322-4933-bd37-9fe452131221 12/21/2013 7:22 AM bp-92ed73df-4d47-4ef6-a460-93a8b2131221 12/21/2013 7:22 AM bp-53e1e262-0fe3-4404-ba9a-a9a492131221 12/21/2013 7:22 AM bp-ee8117f8-4c46-4f74-88f1-a7e572131221 12/21/2013 7:21 AM bp-12ada3cb-a7b3-4498-a1e4-824ba2131221 12/21/2013 7:21 AM bp-4f781241-eb9d-4d85-943d-aba2d2131221 12/21/2013 7:13 AM bp-2189a495-cba4-4c14-8b67-abd272131221 12/21/2013 7:01 AM bp-7c40e9e8-c5b8-4578-b24c-db8f62131220 12/19/2013 10:31 PM bp-b72fc5dc-681a-4529-81d6-159382131220 12/19/2013 10:31 PM bp-961d5b71-ad39-4d12-9290-7ae7c2131220 12/19/2013 10:30 PM bp-676b6c4c-52cf-4c18-9346-0e98b2131220 12/19/2013 10:27 PM bp-90c4fb72-6c08-4d67-b127-fa33b2131220 12/19/2013 10:08 PM bp-140c92de-8680-4cf4-844a-dfe152131220 12/19/2013 10:06 PM bp-e84f0d69-cb5b-4f65-a3cf-79a802131220 12/19/2013 10:04 PM bp-410f0666-8ca3-4163-8656-35ac52131220 12/19/2013 9:56 PM 10593b54-e0d6-413e-a7ee-44d6a40d1a01 12/19/2013 9:56 PM bp-0748e535-1741-4f77-908a-3d4a42131220 12/19/2013 9:55 PM bp-659f12ff-80f2-4e0b-96a7-3f2e12131220 12/19/2013 9:55 PM bp-0f21d908-ed27-4484-9f59-407242131220 12/19/2013 9:55 PM bp-815ca951-64ae-4437-b5f8-680b02131220 12/19/2013 9:46 PM bp-029d3420-89ac-4af0-b756-f31c42131220 12/19/2013 9:45 PM bp-c677c173-dcd8-4948-8a8f-f4fa42131219 12/18/2013 10:02 PM 86a7c7bb-0929-47b9-8521-1476455301d8 12/14/2013 8:42 PM bp-f3c0ebfa-8405-49b7-8a38-d92762131214 12/14/2013 5:29 PM bp-823bbef0-5e81-48c7-a5ce-bda372131214 12/14/2013 5:14 PM bp-f2c20761-e6ca-4133-ad92-1e5f82131214 12/14/2013 5:12 PM bp-27003972-d331-4d47-9bf4-594842131203 12/2/2013 8:35 PM bp-8e4258f9-35a0-4449-b2cd-77d292131203 12/2/2013 8:33 PM bp-1b47c9a2-0a43-4f17-908e-ac7ed2131202 12/1/2013 8:48 PM </nowiki></pre>

Modifié le par cor-el

Toutes les réponses (3)

more options
more options

"no go" kind sir. both my (reset) existing and new profile continue to immediately crash. I get slight stability with safe mode - but that quickly crashes also (maybe 5-10 minutes, 2-3 windows). I'm going to walk away for a bit again...

more options

Try to disable hardware acceleration in Firefox (this requires to close and restart Firefox).

Modifié le par cor-el