Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Emails permanently deleted?!

  • 4 réponses
  • 2 ont ce problème
  • 14 vues
  • Dernière réponse par McGannahan

more options

As I was using Thunderbird, my inbox listing started to scroll as each email was deleted in turn. I exited as quickly as possible, and tried to recover the mail from the Trash folder. I was able to move some emails back to the inbox, but the most recent emails were permanently deleted. I connect to Gmail using IMAP. When I checked there, the permanently deleted messages were gone from there as well. I'm not the best typist, and may have hit some strange control-key combination, but this was a *really* bad outcome. I thought I had a kind of automatic backup by storing messages locally in Thunderbird as well as in Gmail. Seems as though my emails were being deleted permanently on my computer, and then that was reflected back to Gmail. But I did not delete any of those emails myself, and certainly didn't bypass he Trash folder (if that's even possible). Of course I may have just done some brain-dead thing, but perhaps this will give other people a heads-up?

As I was using Thunderbird, my inbox listing started to scroll as each email was deleted in turn. I exited as quickly as possible, and tried to recover the mail from the Trash folder. I was able to move some emails back to the inbox, but the most recent emails were permanently deleted. I connect to Gmail using IMAP. When I checked there, the permanently deleted messages were gone from there as well. I'm not the best typist, and may have hit some strange control-key combination, but this was a *really* bad outcome. I thought I had a kind of automatic backup by storing messages locally in Thunderbird as well as in Gmail. Seems as though my emails were being deleted permanently on my computer, and then that was reflected back to Gmail. But I did not delete any of those emails myself, and certainly didn't bypass he Trash folder (if that's even possible). Of course I may have just done some brain-dead thing, but perhaps this will give other people a heads-up?

Solution choisie

If you press Shift+Del the message is deleted without pass for thrash before, maybe you press this combination

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (4)

more options

I have no idea whether this article's method works, but may be worth a look: http://smallbusiness.chron.com/recover-deleted-trash-thunderbird-51463.html

Important: do NOT compact.

more options

Thank you, but it looks like the messages were permanently deleted. So, recovery is not possible. Thought I'd check if anyone else experienced this. Maybe it was some one-off mistake I made.

more options

Solution choisie

If you press Shift+Del the message is deleted without pass for thrash before, maybe you press this combination

more options

That makes sense. Perhaps I accidentally hit Ctrl+A and then Shift+Del, selecting and then deleting everything. Not impossible. Thanks!