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Firefox isn't working properly anymore

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  • Dernière réponse par Andrew

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i am getting constant "connection reset" errors when trying to load the YAHOO home page or any pages in yahoo when using firefox as my browser. I have already updated to the newest version of firefox (27.0.1) but it ain't helping. Please advise why yahoo is giving me so many problems when using your browser.

i am getting constant "connection reset" errors when trying to load the YAHOO home page or any pages in yahoo when using firefox as my browser. I have already updated to the newest version of firefox (27.0.1) but it ain't helping. Please advise why yahoo is giving me so many problems when using your browser.

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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.