Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Data selected is not displaying but when refresh the browser it displays

more options

The system brings back a record after the record is selected from the database. The data is in memory but is not display. When the browser is refreshed, the data displays.

The system brings back a record after the record is selected from the database. The data is in memory but is not display. When the browser is refreshed, the data displays.

Toutes les réponses (2)

more options

Is this a site available for public viewing? If so, could you provide a link, and list the steps to reproduce the problem?

If it's not public, check Firefox's browser console (formerly known as the error console), which you can call up using Ctrl+Shift+j. Unless there is a problem with a CSS rule, you can "unclick" the CSS button on the bar above the list of issues to reduce the level of clutter.

more options

Sorry but this is an internal system. The problem is baffling because there seems to be no consistency in its patterns. Sometimes when we pull up an account, it would show the info. Other times the same information does not come up. We thought it could be missing records, i.e. orphaned rows, but this isn't the case. It is quite odd and especially hard to bug because we can't consistently replicate it.