Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Can't access Gmail. Says: "Verify New Email Address" however I can access it with Google Chrome.

  • 1 réponse
  • 5 ont ce problème
  • 1 vue
  • Dernière réponse par Moses

more options

In Firefox I can no longer access my Gmail account. When I click on Gmail from my Google home page it gives me this:

https://accounts.google.com/b/0/UpdateEmail

Verify New Email Address

In order to verify that the new email address associated with your account is correct, we have sent an email message to kctrucker@xxxx.xxxx. Please follow these steps:

   Check your email account associated with the new address.
   Open the message from Google that contains the subject line 'Google Accounts: Email Change Verification.'
   Visit the verification link provided.

If you're unable to find the email in your inbox, try our troubleshooting steps.

[e-mail address obfuscated by moderator. please read forum rules and guidelines]

In Firefox I can no longer access my Gmail account. When I click on Gmail from my Google home page it gives me this: https://accounts.google.com/b/0/UpdateEmail Verify New Email Address In order to verify that the new email address associated with your account is correct, we have sent an email message to kctrucker@xxxx.xxxx. Please follow these steps: Check your email account associated with the new address. Open the message from Google that contains the subject line 'Google Accounts: Email Change Verification.' Visit the verification link provided. If you're unable to find the email in your inbox, try our troubleshooting steps. ''[e-mail address obfuscated by moderator. please read [[forum rules and guidelines]]]''

Modifié le par Moses

Toutes les réponses (1)

more options

Hi,

I've obfuscated your e-mail address to protect your privacy.
Have you tried to clear the cookies for Gmail?

  • Click the Firefox button > Options > Privacy > Remove individual cookies > Search for mail.google.com or gmail.com and remove those cookies.
  • Restart Firefox and try to load your account again.