Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox freezes when opened on secondary monitor using default profile. Other profile okay.

  • 1 réponse
  • 1 a ce problème
  • 25 vues
  • Dernière réponse par cor-el

more options

Windows 7. Firefox 28.0. Hardware acceleration is off in both profiles.

Default profile behaves normally in the primary monitor (I have two monitors). When I open the default in the secondary monitor, it appears to be at maximize size but only the top bar of the screen is visible. If I shrink it, it locks up, but I can slide it over to the primary monitor where it then works normally.

If I open it in the primary monitor then move it to the secondary, it shows in a less than full screen. When I maximize it, a duplicate screen partially opens and both freeze, and menus freeze when I open them. I can slide it back to the primary where it works normally.

My other profile is an old one with all the bookmarks, settings and history. It works fine on both monitors.

Windows 7. Firefox 28.0. Hardware acceleration is off in both profiles. Default profile behaves normally in the primary monitor (I have two monitors). When I open the default in the secondary monitor, it appears to be at maximize size but only the top bar of the screen is visible. If I shrink it, it locks up, but I can slide it over to the primary monitor where it then works normally. If I open it in the primary monitor then move it to the secondary, it shows in a less than full screen. When I maximize it, a duplicate screen partially opens and both freeze, and menus freeze when I open them. I can slide it back to the primary where it works normally. My other profile is an old one with all the bookmarks, settings and history. It works fine on both monitors.

Toutes les réponses (1)

more options

You can check for problems caused by a corrupted localstore.rdf file.