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Deals4U is popping up on all my search pages. I NEVER loaded it. how do you UNINSTALL it on a MAC?

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  • Dernière réponse par patrickmc

quinns5x
quinns5x
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Deals4U is popping up on all my search pages. It started with the new Firefox update!!! I NEVER LOADED Deals4U. When I clicked the option for uninstalling the app, the link tried to download an *.exe file. I am a MAC user!!! Also, Deals4U does not show up in my Add-ons or Extensions. How do you UNINSTALL Deals4U it on a MAC?

Deals4U is popping up on all my search pages. It started with the new Firefox update!!! I NEVER LOADED Deals4U. When I clicked the option for uninstalling the app, the link tried to download an *.exe file. I am a MAC user!!! Also, Deals4U does not show up in my Add-ons or Extensions. How do you UNINSTALL Deals4U it on a MAC?

Solution choisie

Hello quinns5x,

Thanks for contacting Mozilla Support. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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patrickmc
patrickmc
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Solution choisie

Hello quinns5x,

Thanks for contacting Mozilla Support. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.