Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Some company might be posing as Mozilla and infecting computers with a virus.

  • 1 réponse
  • 2 ont ce problème
  • 6 vues
  • Dernière réponse par FredMcD

more options

I was trying to access an old website link I had for easter eggs on DVDs, and I got a message come up that said I had been chosen to do a 30 second survey on how I use Firefox. Additionally, the page played a .wav file that stated I would get a free gift if I completed this survey. After answering the four questions, the page offered multiple "free" items, including some random anti-wrinkle cream and a free Samsung phone. Not being a complete idiot, I immediately started a computer scan with Avast, and did not click on any of the "offers." I am now reporting it to Mozilla, and can supply the website address if needed.

I was trying to access an old website link I had for easter eggs on DVDs, and I got a message come up that said I had been chosen to do a 30 second survey on how I use Firefox. Additionally, the page played a .wav file that stated I would get a free gift if I completed this survey. After answering the four questions, the page offered multiple "free" items, including some random anti-wrinkle cream and a free Samsung phone. Not being a complete idiot, I immediately started a computer scan with Avast, and did not click on any of the "offers." I am now reporting it to Mozilla, and can supply the website address if needed.

Toutes les réponses (1)

more options

Post the address, BUT use <DOT> and not .


You can sent a report to the FBI via their Internet Crime Complaint Center (IC3)

You can also report such a site at; Google Report Phishing Page which is the same when done while on site by going to Help > Report Web Forgery


Help us safeguard Mozilla’s trademarks by reporting misuse