Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

with the new sync, where can i enter my recovery key?

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  • 26 hawwe dit probleem
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I have my 26-character sync key / recovery key, and I can login to https://account.services.mozilla.com/ but Firefox's Menu still tells me to "Sign in to Sync", and when I enter the info I use to login to the above url, it tells me "unknown account".

Why can I sign in to my "account management portal" but not Sync?

Is there nowhere I can enter my recovery key?

Previously, I could enter it at: options > sync > set-up sync > i have an account > i don't have the device with me

Now, on Firefox 29, I am given no way to use my recovery key!


When I login to https://account.services.mozilla.com/, all it shows is:


Account Settings -- Change your password -- Delete your account Sync Settings: -- Clear your Sync data -- Request a quota increase


That's useless!

I googled for help, to no avail: firefox "where * enter * recovery key" firefox "i have * recovery key but" -lost -find

Please.... Thank you.

I have my 26-character sync key / recovery key, and I can login to https://account.services.mozilla.com/ but Firefox's Menu still tells me to "Sign in to Sync", and when I enter the info I use to login to the above url, it tells me "unknown account". Why can I sign in to my "account management portal" but not Sync? Is there nowhere I can enter my recovery key? Previously, I could enter it at: options > sync > set-up sync > i have an account > i don't have the device with me Now, on Firefox 29, I am given no way to use my recovery key! When I login to https://account.services.mozilla.com/, all it shows is: --------------------------------------- Account Settings -- Change your password -- Delete your account Sync Settings: -- Clear your Sync data -- Request a quota increase --------------------------------------- That's useless! I googled for help, to no avail: firefox "where * enter * recovery key" firefox "i have * recovery key but" -lost -find Please.... Thank you.

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HI Sunk_by_Sync, Never fear! That sync is no more in the newest version of Firefox! Sync your Firefox bookmarks, history, passwords and more