Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

How do we get rid of the AVAST ad?

  • 3 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan FredMcD

SueLemming
SueLemming
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For several years we only had the free Avast service. Then for three years we bought the next grade up. Last December, we let the purchased grade lapse. But we are still getting, repeatedly, an ad asking if we want to renew the service. As a result of a phone call with Avast this morning, I became aware that the ad is not generated by Avast but by Firefox. PLEASE remove this ad from our computer. Sue Freseman

For several years we only had the free Avast service. Then for three years we bought the next grade up. Last December, we let the purchased grade lapse. But we are still getting, repeatedly, an ad asking if we want to renew the service. As a result of a phone call with Avast this morning, I became aware that the ad is not generated by Avast but by Firefox. PLEASE remove this ad from our computer. Sue Freseman

Alle antwurden (3)

the-edmeister
the-edmeister
  • Moderator
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Please provide a screenshot of that ad.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem 

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

SueLemming
SueLemming Fraacheigener
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How do I get rid of this ad?

FredMcD
FredMcD
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That is a pop-up window. Not using Firefox. You stopped using AVAST but did not remove the program, or one of its watch dogs.

Check the programs that are on your computer Windows > Start > Control Panel > Uninstall Programs. (Mac: Open the "Applications" folder) Go thru the list and remove AVAST. Then reboot.