Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I can open an attachment but it loads empty- if I use another browser I can see the document.

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I am no longer able to view any document attachments. It used to work just fine. Now it opens it like normal but the document is not visible. I have to use a different browser to open attachment documents, so that is very inconvenient.

I am no longer able to view any document attachments. It used to work just fine. Now it opens it like normal but the document is not visible. I have to use a different browser to open attachment documents, so that is very inconvenient.

Alle antwurden (2)

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Go to about:support and click Reset Firefox... . This should resolve your problem, but make sure that you connected your sync account so you don't lose any bookmarks or add ons.

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Hi Lana, is this on your webmail site?

Are there particular kinds of attachments, such as PDFs, that have the problem, or everything?

If it's Yahoo, some users have discovered they cannot open attachments properly using an old bookmarked address or old home page, because Yahoo doesn't redirect them to the most updated server. Try accessing mail through the Yahoo home page (or your AT&T Yahoo home page) instead to see whether that makes a difference.