Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I have a screen that keeps coming up, is this part of Forefox updates ?

  • 4 antwurd
  • 1 hat dit probleem
  • 2 werjeftes
  • Lêste antwurd fan James

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I am unable to paste a screenshot, title reads "Open Software Updater', and it has a MCafee logo on it. But I do not have MCafee on my system ?

I am unable to paste a screenshot, title reads "Open Software Updater', and it has a MCafee logo on it. But I do not have MCafee on my system ?

Alle antwurden (4)

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You can't attach a screenshot to the first post that starts a thread, but you can do that in subsequent replies.

If you get a pop-up message asking to update Firefox or plugins or other software then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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Cor-el, I will try what you suggested. I have tried Norton 360, Spybot, Mal ware bytes, & AdAware. Here is the screen shot: I will try the others this weekend.

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I agree with cor-el. From the look of the URL (really really far away) it's not Mozilla. So it's a scam. Stay away from pop-ups telling you to update. Malicious little bastards.

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Yes variations of the Your Firefox is out dated scam has been around for a good while now. I use Linux and I have gotten it the odd few times on some site redirects.

Bewurke troch James op