Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

hhow can i stored my cync data if i lose it suddenly,idont knew wat exactly happend,up til now i sign in with cync account ;i press cycn and nothing happend

  • 1 antwurd
  • 1 hat dit probleem
  • 10 werjeftes
  • Lêste antwurd fan guigs

more options

for some reasons i set up an new win and after i set up my sync account nothing change in the browser like i didn't sync  ; i don't know did i loose my data or i cloud found it on the Firefox cloud and how can i got it while my account is not sync , note i already use the sync feature with this account to transfer my data before , is there any way to catch my data account

for some reasons i set up an new win and after i set up my sync account nothing change in the browser like i didn't sync ; i don't know did i loose my data or i cloud found it on the Firefox cloud and how can i got it while my account is not sync , note i already use the sync feature with this account to transfer my data before , is there any way to catch my data account

Alle antwurden (1)

more options

Hi eslam13, I understand that you have attached a sync account and nothing has happened. Just to clarify, in the past you have removed the account, but did you add it to the same computer?

Do you have a copy of the profile folder locally from the last sync?