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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Lost password. Reset email link.

  • 1 antwurd
  • 10 hawwe dit probleem
  • 18 werjeftes
  • Lêste antwurd fan guigs

Blard
Blard
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I have apparently lost my Firefox account password as I can't log in to sync. I have asked for a password reset about 10 times. Each time the email link I receive, when clicked says link is expired. It takes about 30 minutes or more to receive the password reset email from Firefox. What do I do?

I have apparently lost my Firefox account password as I can't log in to sync. I have asked for a password reset about 10 times. Each time the email link I receive, when clicked says link is expired. It takes about 30 minutes or more to receive the password reset email from Firefox. What do I do?

Alle antwurden (1)

guigs
guigs
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Hi Blard, Thank you for your question, and I understand the frustration. The first message in your inbox will display the oldest email first. Each time a new one is requested the previous link expires.

If you request it too many times, the account will display the 30 minute warning if I remember correctly. All we can do is wait. The next reset password link should work after that.