Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Image inside e-mails are wrongly displayed (replaced by wrong image)

  • 2 antwurd
  • 3 hawwe dit probleem
  • 5 werjeftes
  • Lêste antwurd fan sfhowes

more options

Hello,

Our incoming e-mails contain a lot of images and company logos. We notice sometime, for example: company logos are *wrongly* replaced by another company logo when we reply to the email. It seems Thunderbird has linked the wrong image/logo. The wrongly linked image/logo are streched to the original image's size. When it happens, all the images in the message are mixed up with the same wrong image. When we tried to recreate this problem from the same email, this problem is not surfacing again.

Here is an example: we receive email from with Company A logo inside. When we reply to this e-mail, it happens that Company A logo is been replaced by Company B logo. Repeated trials don't repeat the problem.

we are looking for a solution to prevent this problem again, and would like to remove all image or logos in our replies or forwards.

is there a way to reply to emails by quoting its original message in plain text, instead of HTML codes?

Thank you!

Hello, Our incoming e-mails contain a lot of images and company logos. We notice sometime, for example: company logos are *wrongly* replaced by another company logo when we reply to the email. It seems Thunderbird has linked the wrong image/logo. The wrongly linked image/logo are streched to the original image's size. When it happens, all the images in the message are mixed up with the same wrong image. When we tried to recreate this problem from the same email, this problem is not surfacing again. Here is an example: we receive email from with Company A logo inside. When we reply to this e-mail, it happens that Company A logo is been replaced by Company B logo. Repeated trials don't repeat the problem. we are looking for a solution to prevent this problem again, and would like to remove all image or logos in our replies or forwards. is there a way to reply to emails by quoting its original message in plain text, instead of HTML codes? Thank you!

Bewurke troch MichealLee1974 op

Alle antwurden (2)

more options

This is a very serious bug causing troubles!

Must be fixed ASAP!

Bewurke troch user921081 op

more options

Hold the Shift key when you click Reply (or Forward or Write) to compose the message in plain text format, if your default composition style is HTML.

If the content of a message is replaced by the content of a different message, you might be able to fix it by right-clicking the folder, Properties, Repair Folder - but back up the folder before you do this as the operation sometimes makes a folder inaccessible.