Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

• Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

1. Go to Firefox > Help > Troubleshooting Information.
2. Click the "Reset Firefox" button.
3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

1. Click the menu button , click help and select Troubleshooting Information.Now, a new tab containing your troubleshooting information should open.
2. At the top right corner of the page, you should see a button that says "Reset Firefox". Click on it.
3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

You need the Classic Theme Restorer extension to get the feature to add one extra toolbar.

• Classic Theme Restorer: https://addons.mozilla.org/firefox/addon/classicthemerestorer/

• You can check out the settings of the CTR extension via its Options/Preferences button on the "Firefox/Tools > Add-ons > Extensions" page.
• You can find extra toolbar buttons and more toolbar settings in Customize (3-bar Firefox menu button > Customize)

See also:

• https://support.mozilla.org/kb/how-to-make-new-firefox-look-like-old-firefox
• https://support.mozilla.org/kb/common-questions-after-updating-to-new-firefox
• https://support.mozilla.org/kb/learn-more-about-the-design-of-new-firefox