Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I like reading the comment section on slate.com. When I try to pull up the comments on my surface pro 3, it doesn't work. It works fine on my desktop computer.

ek21391
ek21391
more options

I read slate.com pretty regularly, and I like to read the comment section after I read the articles. They use a service called livefyre to handle their comment sections. I recently got a surface pro 3 and noticed that when i try to pull up the comments by clicking on the little comment icon at the bottom of the page, livefyre won't pull up. Instead, #comments gets added to the end of the web address and nothing happens. But when this in internet explorer, it works just fine. It also works fine if I use firefox on my desktop computer, just not on my tablet. Any ideas on how to fix this?

I read slate.com pretty regularly, and I like to read the comment section after I read the articles. They use a service called livefyre to handle their comment sections. I recently got a surface pro 3 and noticed that when i try to pull up the comments by clicking on the little comment icon at the bottom of the page, livefyre won't pull up. Instead, #comments gets added to the end of the web address and nothing happens. But when this in internet explorer, it works just fine. It also works fine if I use firefox on my desktop computer, just not on my tablet. Any ideas on how to fix this?

Alle antwurden (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Do you have any differences in your settings and extensions between the systems? One way to compare would be to use their respective about:support pages. You can open those using either:

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • Help menu > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

If you use an automated comparison tool like WinMerge, you can copy the page content using the button in the upper left (Copy text to clipboard) and then paste it into a text file.