We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox crashes

  • 4 antwurd
  • 1 hat dit probleem
  • 6 werjeftes
  • Lêste antwurd fan FredMcD

more options

bp-7c0d6040-df10-42f1-b83b-a8c202140923

OSX 10.6.3. Firefox up to date. Installed plugins (all up-to-date): Thumbnail zoom plus, Colorific, adblock plus, element hiding helper, tab mix plus. Theme: Black Tapestry.

Flash is NOT installed

bp-7c0d6040-df10-42f1-b83b-a8c202140923 OSX 10.6.3. Firefox up to date. Installed plugins (all up-to-date): Thumbnail zoom plus, Colorific, adblock plus, element hiding helper, tab mix plus. Theme: Black Tapestry. Flash is NOT installed

Alle antwurden (4)

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

You can check for corrupted and duplicate fonts and other font issues:

more options

Thank you both for your replies, I will try both solutions but the crash is fairly random so I won't know for sure.

Can you tell me how and why you came to these conclusions? What specifically in the crash log tipped you off? Please don't worry the technical aspects of your response, I am fairly computer literate.

Thanks!

more options

Some issues are caused by Hardware Acceleration.

Some by add-ons or user settings. Safe mode disables all of these.