Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Sync not working for two days. Cleaning doesn't help.

  • 9 antwurd
  • 18 hawwe dit probleem
  • 2 werjeftes
  • Lêste antwurd fan saneman

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At first it was showing: "Sync encountered and error while syncing: Unknown error"

Today it shows: "Sync encountered and error while syncing: Server incorrectly configured."

Same on all computers I have synced. Tried cleaning out everything, same problem.

Yes, I have updated sync to new one. And yes I have updated firefox. Versions 32.0.3

I think problem started approximately after firefox update.

At first it was showing: "Sync encountered and error while syncing: Unknown error" Today it shows: "Sync encountered and error while syncing: Server incorrectly configured." Same on all computers I have synced. Tried cleaning out everything, same problem. Yes, I have updated sync to new one. And yes I have updated firefox. Versions 32.0.3 I think problem started approximately after firefox update.

Keazen oplossing

hey maybe not yet, when you type about:sync-log into the address bar and open the latest one or two error logs, can you copy their contents and put them into http://pastebin.mozilla.org/ or a similar service and paste a link here on the forum? this would be very helpful in assessing the problem. thank you!

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (9)

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hello apbyte, there has been maintenance work ongoing during the last few days on the sync servers. does it help if you disconnect and reconnect to your account on the affected firefox devices?

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Just tried again, and no it didn't help.

Should I try completely deleting account and creating new one ?

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Just tried again, and no it didn't help.

Should I try completely deleting account and creating new one ?

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Keazen oplossing

hey maybe not yet, when you type about:sync-log into the address bar and open the latest one or two error logs, can you copy their contents and put them into http://pastebin.mozilla.org/ or a similar service and paste a link here on the forum? this would be very helpful in assessing the problem. thank you!

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I'm having the same issue.

http://pastebin.mozilla.org/6671699

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Sync is working today, looks like server problems were solved.

Is it working for others who had issue? If yes I will mark as solved

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Sync is working for me now. Thanks!

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I got it

Bewurke troch saneman op