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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Not able to login with my existing account to sync in new FF

  • 1 antwurd
  • 1 hat dit probleem
  • 16 werjeftes
  • Lêste antwurd fan philipp

sharmaroushan
sharmaroushan
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Not able to login with my existing account(sharmaroushan@gmai.com). afraid of loosing lot of data. Not able to sync. :(

I used to use the same account when pairing used to work. Now pairing does not work and account also does not work.

I am able to login with the same account in MOZILLA SUPPORT.

Please guide me how to recover my data.

Not able to login with my existing account(sharmaroushan@gmai.com). afraid of loosing lot of data. Not able to sync. :( I used to use the same account when pairing used to work. Now pairing does not work and account also does not work. I am able to login with the same account in MOZILLA SUPPORT. Please guide me how to recover my data.

Alle antwurden (1)

philipp
philipp
  • Moderator
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hello sharmaroushan, firefox 29 and upwards is using a different sync system which isn't compatible with accounts set-up in older versions.

in this case you'd probably have to use a workaround and download the prior firefox version, disable automatic updating for the moment (in options > advanced > update), link it to the old sync account and upgrade after you have successfully restored your data this way...

Install an older version of Firefox
Sync your Firefox bookmarks, history, passwords and more