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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

New folder window opens, but can't save after entering data - buttons don't function.

  • 2 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan Koladra

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Instead of just adding a new folder, named "new folder", now a "whiz-bang" window (form) opens. Repeated attempts at using this window to add a new folder have failed. This window appears to have two buttons in the lower right area of the form. These buttons, in my case, are short in height and have no labels. They are non-functional and the only way out of the window is to X out which cancels the add folder process....


The buttons on the "Add Troubleshooter" window are also non-functional...

Instead of just adding a new folder, named "new folder", now a "whiz-bang" window (form) opens. Repeated attempts at using this window to add a new folder have failed. This window appears to have two buttons in the lower right area of the form. These buttons, in my case, are short in height and have no labels. They are non-functional and the only way out of the window is to X out which cancels the add folder process.... The buttons on the "Add Troubleshooter" window are also non-functional...

Alle antwurden (2)

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Are you using Firefox Sync?


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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Thx for the quick reply. I deleted firefox - downloaded a fresh copy and reinstalled. Now all is once again well.

Wish I knew what gremlin got me...........

again thanks!

Jerry