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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox crashes

  • 1 antwurd
  • 2 hawwe dit probleem
  • 4 werjeftes
  • Lêste antwurd fan cor-el

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the shockwave flash keeps crashing in Firefox.

Here is the last 4 crash reports: bp-a2712e55-c335-4826-8fda-f635e2140206 2/6/2014 5:27 PM bp-d5ebc5c7-0d1e-4517-a1ba-594f52140129 1/29/2014 9:24 AM bp-bc1a76f6-d559-48d3-b35e-e2b452140120 1/20/2014 11:04 AM bp-ace62066-e8f4-4f67-b8da-131bd2140119 1/19/2014 11:34 AM

the shockwave flash keeps crashing in Firefox. Here is the last 4 crash reports: bp-a2712e55-c335-4826-8fda-f635e2140206 2/6/2014 5:27 PM bp-d5ebc5c7-0d1e-4517-a1ba-594f52140129 1/29/2014 9:24 AM bp-bc1a76f6-d559-48d3-b35e-e2b452140120 1/20/2014 11:04 AM bp-ace62066-e8f4-4f67-b8da-131bd2140119 1/19/2014 11:34 AM

Alle antwurden (1)

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Were those crash reports really submitted or did you add the bp- prefix yourself because the crash report site shows an Oh Noes! This archived report could not be located. message?

If the "bp-" prefix is missing then click its line on the about:crashes page to submit the crash report and the crash report will get a "bp-" prefix (do not add it yourself).


Note that your System Details List shows multiple Flash plugins. Shockwave Flash 15.0 r0 Shockwave Flash 11.8 r800 You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\