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One account does not show Sent folder.

  • 3 antwurd
  • 2 hawwe dit probleem
  • 4 werjeftes
  • Lêste antwurd fan Electrojim

Electrojim
Electrojim
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I have Thunderbird 31.1.2 configured for three POP accounts. Everything works well, but not all folders are showing up under two of the three accounts, either in the View/Folders/All or View/Folders/Unified. The topmost account has Inbox, Drafts, Sent, Junk and Trash folders, the next one down has Inbox, Sent, Junk, Trash, and the bottom account has Inbox, Junk, Trash.

This is a new Thunderbird installation that I am currently running in parallel with the mail client I want to replace. But all accounts in Thunderbird have been tested for all functions and seem to work, it's just the missing folders that have me perplexed. On the 'bottom' account (Inbox, Junk, Trash folders only), sent mail instead shows up in the Local Folders/Sent bucket. What am I overlooking here. Thanks!

I have Thunderbird 31.1.2 configured for three POP accounts. Everything works well, but not all folders are showing up under two of the three accounts, either in the View/Folders/All or View/Folders/Unified. The topmost account has Inbox, Drafts, Sent, Junk and Trash folders, the next one down has Inbox, Sent, Junk, Trash, and the bottom account has Inbox, Junk, Trash. This is a new Thunderbird installation that I am currently running in parallel with the mail client I want to replace. But all accounts in Thunderbird have been tested for all functions and seem to work, it's just the missing folders that have me perplexed. On the 'bottom' account (Inbox, Junk, Trash folders only), sent mail instead shows up in the Local Folders/Sent bucket. What am I overlooking here. Thanks!

Keazen oplossing

I'm glad I was able to provide encouragement. Did you get the e-mail I sent? The subject was "This is why".

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Electrojim
Electrojim Fraacheigener
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Thanks, Edward,

I've got the right boxes marked, but those folders don't show up. See screenshots.

Bewurke troch Electrojim op

Electrojim
Electrojim Fraacheigener
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Well, you were right, but the Sent folder there was just one I created, thinking that if I made one and labeled it Sent, it would appear in the right place and look like the ones up above. So the Sent folder there is just that and not a true Tbird one; I'll delete it. Also, where is the Drafts folder? And I'm also missing Drafts under the account just above this one. And in the setup for these accounts, all the right folder options are checked. I know I must be doing something wrong, but can't figure it out.

Electrojim
Electrojim Fraacheigener
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Okay, Edward,

I figured this out. Those folders don't appear until you actually use them. Evidently I'd done some Tbird testing with a previous version, but uninstalled it a while back, and then when I reinstalled and updated, I didn't 'exercise' the accounts sufficiently. Sure enough, as soon as I created an e-mail and sent it, I got a Sent box for that account. And I can delete what is in the box, and the box remains. Same with the Drafts folders. Dump out of composing an e-mail, but tell Tbird to save it in 'Drafts,' and, voila, the folder appears. Again, empty it and the folder remains. I think I'm good to go now, but thanks very much for sticking with me on this. I probably would have given up and not looked deeper if I'd been entirely on my own.