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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Lost all my usernames and passwords after updating to 33.0

  • 4 antwurd
  • 7 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan Vicki56

Vicki56
Vicki56
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Just updated from 31.0 to 33.0 and lost every entry in my password manager. I still have all my bookmarks, but all usernames and passwords are gone. I have already tried the so-called "fix" of resetting signon.importedFromSqlite/delete logins.json to no avail.

Can I just roll back to 31.0 at this point? If so, where can I find a download for that? All I can find on Mozilla is a download for 32.0.

Thank you!

Just updated from 31.0 to 33.0 and lost every entry in my password manager. I still have all my bookmarks, but all usernames and passwords are gone. I have already tried the so-called "fix" of resetting signon.importedFromSqlite/delete logins.json to no avail. Can I just roll back to 31.0 at this point? If so, where can I find a download for that? All I can find on Mozilla is a download for 32.0. Thank you!

Alle antwurden (4)

philipp
philipp
  • Moderator
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hello Vicki56, in case you have it installed please try to remove the "remember passwords" addon (this is now longer needed, since firefox is now ignoring the autocomplete=off parameter in password fields by default), restart the browser and see if this is making any difference?

Disable or remove Add-ons

Vicki56
Vicki56 Fraacheigener
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Philip, thank you for your reply. I don't have the "remember passwords" add-on that you suggested I remove. Any other ideas?

TY!

philipp
philipp
  • Moderator
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in this case could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? maybe this might give us a clue what is going on...

Vicki56
Vicki56 Fraacheigener
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Deleted by author.

Bewurke troch Vicki56 op