We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I signed up yesterday with synch. I dont know my password and I need it to reset a new password. Please advise how to set a new password when I dont know old 1

  • 3 antwurd
  • 3 hawwe dit probleem
  • 3 werjeftes
  • Lêste antwurd fan cor-el

mswan
mswan
more options

I signed up yesterday with synch. I don't know my password and I need it to reset a new password. Please advise how to set a new password when I dont know old 1

I set it up on my "upstairs computer" and then came to my "downstairs computer" to synch and I can not get into the account because of the above password problem. I write down my passwords. I must have mistyped it or mis written.

I want to change my password

I signed up yesterday with synch. I don't know my password and I need it to reset a new password. Please advise how to set a new password when I dont know old 1 I set it up on my "upstairs computer" and then came to my "downstairs computer" to synch and I can not get into the account because of the above password problem. I write down my passwords. I must have mistyped it or mis written. I want to change my password

Alle antwurden (3)

philipp
philipp
  • Moderator
more options

hello mswan, you can reset the password of your firefox sync account at https://accounts.firefox.com/reset_password

the-edmeister
the-edmeister
  • Moderator
more options

Open the Firefox Password Manager on the "upstairs computer" to get the password from there.

Options > Security --> Passwords -- Saved Passwords

then hit the Show Passwords button

Then at the top look at the chrome://weave(MozillaServcesPassword) for your Sync password.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The new Sync version uses the Firefox account and stores the login data (username/email and password) under the https://accounts.firefox.com site heading in the Password Manager and use the signedInUser.json file in the profile folder to store the credentials once connected to the account to avoid having to enter the master password on each start.