FireFox has become infected with a nasty virus known as "Dynamic Pricer." I have successfully removed the virus from IE and Chrome, but I cannot seem to get it out of FireFox. I've reset the browser, deleted all history and the program, then downloaded again, but it persists. Please help! Does anyone know how to kill it once and for all? Any suggestions are appreciated. Troubleshooting information: Application Basics ------------------ Name: Firefox Version: 34.0.5 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:34.0) Gecko/20100101 Firefox/34.0 Multiprocess Windows: 0/1 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Skype Click to Call Version: 6.11.0.13348 Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} Graphics -------- Adapter Description: Intel(R) HD Graphics Family Adapter Drivers: igdumdx32 igd10umd32 igd10umd32 Adapter RAM: Unknown Device ID: 0x0126 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2342 or newer. DirectWrite Enabled: false (6.1.7601.17789) Driver Date: 12-16-2010 Driver Version: 8.15.10.2266 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2342 or newer. Subsys ID: 04931028 Vendor ID: 0x8086 WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2342 or newer. windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 1 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045 browser.startup.homepage_override.buildID: 20141126041045 browser.startup.homepage_override.mstone: 34.0.5 dom.mozApps.used: true extensions.lastAppVersion: 34.0.5 media.gmp-gmpopenh264.lastUpdate: 1417715835 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1417715835 network.cookie.prefsMigrated: true places.history.expiration.transient_current_max_pages: 84959 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7 NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2 Experimental Features ---------------------