Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Thunderbird opens multiple windows for no reason

  • 2 antwurd
  • 3 hawwe dit probleem
  • 7 werjeftes
  • Lêste antwurd fan gerry752

more options

When I open Thunderbird the screen flickers many times and opens duplicate (30) windows of my inbox.

When I open Thunderbird the screen flickers many times and opens duplicate (30) windows of my inbox.

Alle antwurden (2)

more options

What version of Thunderbird? What operating system? Windows 8, Windows 7, OSX, LInux? What add-ons are installed? Add-ons that minimize to the tray have been known to cause this problem,

(Easiest way to answer these is to post your Troubleshooting Information. Under Help|Troubleshooting Information, click on "copy to clipboard", paste into your next posting here.)

Try alt+F4 to close each of the multiple windows. If what you're seeing are message view windows, ctrl+w may be useful too. Then re-start.

more options

gerald_kane@verizon.net Windows 7

 Application Basics
   Name: Thunderbird
   Version: 31.4.0
   User Agent: Mozilla/5.0 (Windows NT 6.1; rv:31.0) Gecko/20100101 Thunderbird/31.4.0
   Profile Folder: Show Folder
             (Local drive)
   Application Build ID: 20150109111741
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
   account6:
     INCOMING: account6, , (pop3) pop.verizon.net:995, SSL, passwordCleartext
     OUTGOING: smtp.verizon.net:465, SSL, passwordCleartext, true
   account7:
     INCOMING: account7, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
     OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
   account8:
     INCOMING: account8, , (pop3) pop.verizon.net:995, SSL, passwordCleartext
     OUTGOING: smtp.verizon.net:465, SSL, passwordCleartext, true
 Crash Reports
   http://crash-stats.mozilla.com/report/index/bp-f0199503-0015-4cb4-ab0f-bc83f2141101 (11/1/2014)
   http://crash-stats.mozilla.com/report/index/bp-17399f34-eb0f-4854-9d60-3b7f12111108 (11/8/2011)
 Extensions
   Lightning, 3.3.3, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   LookOut, 1.2.13, true, lookout@aron.rubin
   MinimizeToTray revived (MinTrayR), 1.1.2, true, mintrayr@tn123.ath.cx
   Provider for Google Calendar, 1.0.3, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
 Important Modified Preferences
   Name: Value
     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 31.4.0
     font.default.x-western:
     font.internaluseonly.changed: true
     font.minimum-size.x-western: 20
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Times New Roman
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Times New Roman
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 20
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 18
     gfx.direct3d.last_used_feature_level_idx: 0
     mail.openMessageBehavior.version: 1
     mail.winsearch.enable: true
     mail.winsearch.firstRunDone: true
     mail.winsearch.global_reindex_time: 1284511524
     mailnews.database.global.datastore.id: 4bfa88b5-ac13-4e89-b255-d37f595ce61
     mailnews.database.global.indexer.enabled: false
     network.cookie.prefsMigrated: true
     network.image.warnAboutImages: true
     network.protocol-handler.app.http:
     places.database.lastMaintenance: 1424493208
     places.history.expiration.transient_current_max_pages: 80512
     places.history.expiration.transient_optimal_database_size: 128819200
     plugin.importedState: true
     print.print_printer: HP Photosmart C5200 series
     print.printer_HP_Photosmart_C5200_series.print_bgcolor: false
     print.printer_HP_Photosmart_C5200_series.print_bgimages: false
     print.printer_HP_Photosmart_C5200_series.print_command:
     print.printer_HP_Photosmart_C5200_series.print_downloadfonts: true
     print.printer_HP_Photosmart_C5200_series.print_evenpages: true
     print.printer_HP_Photosmart_C5200_series.print_footercenter:
     print.printer_HP_Photosmart_C5200_series.print_footerleft: &PT
     print.printer_HP_Photosmart_C5200_series.print_footerright: &D
     print.printer_HP_Photosmart_C5200_series.print_headercenter:
     print.printer_HP_Photosmart_C5200_series.print_headerleft: &T
     print.printer_HP_Photosmart_C5200_series.print_headerright: &U
     print.printer_HP_Photosmart_C5200_series.print_in_color: true
     print.printer_HP_Photosmart_C5200_series.print_margin_bottom: 0.5
     print.printer_HP_Photosmart_C5200_series.print_margin_left: 0.5
     print.printer_HP_Photosmart_C5200_series.print_margin_right: 0.5
     print.printer_HP_Photosmart_C5200_series.print_margin_top: 0.5
     print.printer_HP_Photosmart_C5200_series.print_oddpages: true
     print.printer_HP_Photosmart_C5200_series.print_orientation: 0
     print.printer_HP_Photosmart_C5200_series.print_pagedelay: 500
     print.printer_HP_Photosmart_C5200_series.print_paper_data: 1
     print.printer_HP_Photosmart_C5200_series.print_paper_height: 11.00
     print.printer_HP_Photosmart_C5200_series.print_paper_size: 131104
     print.printer_HP_Photosmart_C5200_series.print_paper_size_type: 0
     print.printer_HP_Photosmart_C5200_series.print_paper_size_unit: 0
     print.printer_HP_Photosmart_C5200_series.print_paper_width: 8.50
     print.printer_HP_Photosmart_C5200_series.print_reversed: false
     print.printer_HP_Photosmart_C5200_series.print_scaling: 1.00
     print.printer_HP_Photosmart_C5200_series.print_shrink_to_fit: true
     print.printer_HP_Photosmart_C5200_series.print_to_file: false
     privacy.donottrackheader.enabled: true
 Graphics
     Adapter Description: AMD Radeon HD 6570
     Vendor ID: 0x1002
     Device ID: 0x6759
     Adapter RAM: 1024
     Adapter Drivers: aticfx32 aticfx32 aticfx32 atiumdag atidxx32 atiumdva
     Driver Version: 13.152.0.0
     Driver Date: 8-30-2013
     Direct2D Enabled: true
     DirectWrite Enabled: true (6.2.9200.16571)
     ClearType Parameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 400 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400 ]
     WebGL Renderer: false
     GPU Accelerated Windows: 11/11 Direct3D 10
     AzureCanvasBackend: direct2d
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: direct2d
 JavaScript
 Incremental GC: 1
 Accessibility
   Activated: 0
   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.10.6
     4.10.6
     NSS
     3.16.2.3 Basic ECC
     3.16.2.3 Basic ECC
     NSS Util
     3.16.2.3
     3.16.2.3
     NSS SSL
     3.16.2.3 Basic ECC
     3.16.2.3 Basic ECC
     NSS S/MIME
     3.16.2.3 Basic ECC
     3.16.2.3 Basic ECC