Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I have been using Thunderbird all this year (2014) with no problems, but I am unable to download emails from my own domain since 19 November. Why is this?

  • 2 antwurd
  • 2 hawwe dit probleem
  • 29 werjeftes
  • Lêste antwurd fan JohnP01

more options

Thunderbird has been downloading my emails all year up to 19 November, but since then it always puts up an error box saying "Server john@example.com has disconnected. The server may have gone down or there may be a network problem." Neither of these is the case, since I can logon to my mail server (mail.example.com) in Firefox and see all my emails. So, what happened?

Thunderbird has been downloading my emails all year up to 19 November, but since then it always puts up an error box saying "Server john@example.com has disconnected. The server may have gone down or there may be a network problem." Neither of these is the case, since I can logon to my mail server (mail.example.com) in Firefox and see all my emails. So, what happened?

Alle antwurden (2)

more options

Usually the web mail server and the IMAP or POP server are two different things. Have you contacted your provider and ask them why their server is giving you this message.

more options

Yes, I have - that was my first port of call. Nothing has changed at their end.