Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I have a sync key from when I first signed up but do not remember the email or password I used.

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I have an old sync key and I recently had to wipe my computer. I cannot remember what email or password i used to set it up. please advise.

I have an old sync key and I recently had to wipe my computer. I cannot remember what email or password i used to set it up. please advise.

Alle antwurden (1)

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Sorry, that Sync Key is of no value with any version after Firefox 28; plus you would need the email addy and your password, along with that "key", if you were still using the old Sync account on older version of Firefox.

And without the email addy or password for a later version of Firefox where the Sync Key is no longer used, you can't connect to Sync to recover your data.