Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

How to connect to firefox sync by sync key?

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Hi. Before to re-install Windows, I saved my Firefox Sync Key. After windows installation, I can't to access my firefox sync account to get my bookmarks! It says: unknown account, register! But I have a KEY, I need my bookmarks back!

Help me, please, to recovery my bookmarks back! Thanks.

Hi. Before to re-install Windows, I saved my Firefox Sync Key. After windows installation, I can't to access my firefox sync account to get my bookmarks! It says: unknown account, register! But I have a KEY, I need my bookmarks back! Help me, please, to recovery my bookmarks back! Thanks.

Keazen oplossing

You must have been using a quite old Firefox version if that version still used a distinct Sync key. Firefox 29 and later no longer use a specific Sync key, but derive the Sync key from the password of the Firefox Account that you use to log in to this account.

You would need a Firefox 28 version to connect to an old Sync account that used the Sync key.

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Keazen oplossing

You must have been using a quite old Firefox version if that version still used a distinct Sync key. Firefox 29 and later no longer use a specific Sync key, but derive the Sync key from the password of the Firefox Account that you use to log in to this account.

You would need a Firefox 28 version to connect to an old Sync account that used the Sync key.

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Thank you very much!