Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I cannot open yahoo mail login page over wireless using FF 35.0

  • 4 antwurd
  • 2 hawwe dit probleem
  • 4 werjeftes
  • Lêste antwurd fan FredMcD

more options

Ever since FF updated to 35.0 I can not open yahoo mail log in,

using wireless.  It seems to work only if plugged in.  If I open it in IE 11 I seem to have no issues though regardless of how I connect. I have tried several of the suggestions safe mode, resetting, firewall, etc but no luck. 

Running Win7 64 bit (with latest updates), Firefox v35.0

Ever since FF updated to 35.0 I can not open yahoo mail log in, using wireless. It seems to work only if plugged in. If I open it in IE 11 I seem to have no issues though regardless of how I connect. I have tried several of the suggestions safe mode, resetting, firewall, etc but no luck. Running Win7 64 bit (with latest updates), Firefox v35.0

Alle antwurden (4)

more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape "9.5.5" Adobe PDF Plug-In For Firefox and Netscape 11.0.10

Shockwave Flash 16.0 r0 Shockwave Flash 13.0 r0

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.257
https://www.adobe.com/products/flashplayer/distribution3.html

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

Thanks FredMcD, The computer I sent the question from is not the one I have the issue with. I did however go ahead and remove the duplicate adobe programs Thanks for catching that. I have also cleared cache, cookies, etc on the computer in question but that did not seem to resolve the issue.

more options

Okay, Using wired you have access, using wireless, none. I take it both are going thru the same modem?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.