Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox crashes

  • 2 antwurd
  • 1 hat dit probleem
  • 3 werjeftes
  • Lêste antwurd fan cor-el

VIRGINIADE
VIRGINIADE
more options

I delete firefox and I download the new. I start to work with Mozilla but suddenly tell me that: there is a bad plugging. He give error and off. sometimes go sooo slowly and I cann´t write ...

Firefox 35.0.1 Crash Report [@ mozilla::AtomicRefCountedWithFinalize<mozilla::layers::TextureClient>::Release() ] Search Mozilla Support for Help ID: bp-5c1471e0-7184-47f9-a388-1f4b32150209 Signature: mozilla::AtomicRefCountedWithFinalize<mozilla::layers::TextureClient>::Release()

I delete firefox and I download the new. I start to work with Mozilla but suddenly tell me that: there is a bad plugging. He give error and off. sometimes go sooo slowly and I cann´t write ... Firefox 35.0.1 Crash Report [@ mozilla::AtomicRefCountedWithFinalize<mozilla::layers::TextureClient>::Release() ] Search Mozilla Support for Help ID: bp-5c1471e0-7184-47f9-a388-1f4b32150209 Signature: mozilla::AtomicRefCountedWithFinalize<mozilla::layers::TextureClient>::Release()

Bewurke troch cor-el op

Alle antwurden (2)

FredMcD
FredMcD
more options

I am sorry, but you must post the crash report numbers. What you posted is the main page of the report, but there are several pages to look at as well as other information provided by the reports.


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.