Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I want to ask a question about SurfEasy (updates)

  • 1 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan John99

71336.635
71336.635
more options

As well as the latest normal Firefox, I'm using SurfEasy on USB. I get notices to update my 'Firefox' - can this be done outside SurfEasy or should I ignore the msg & wait for and update directly from SurfEasy?

As well as the latest normal Firefox, I'm using SurfEasy on USB. I get notices to update my 'Firefox' - can this be done outside SurfEasy or should I ignore the msg & wait for and update directly from SurfEasy?

Alle antwurden (1)

John99
John99
more options

You appear to be using Firefox 28 but by now should be on Firefox 35.0.1

The safest thing to do is allow Firefox to update itself. Do not click on offers to update software that you see when browsing they are often some sort of scam.

If you need help with SurfEasy this appears to be their support site