Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

freezes

  • 4 antwurd
  • 4 hawwe dit probleem
  • 2 werjeftes
  • Lêste antwurd fan FredMcD

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Firefox causes computer to freeze, primarily while watching videos on YouTube.

Firefox causes computer to freeze, primarily while watching videos on YouTube.

Keazen oplossing

FredMcD said

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

It appears an add-on was the culprit here, namely, OpenH264. Once I disabled it, the video problems went away. This was not an add-on I introduced to my browser, it comes, evidently, with V34 &V35.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (4)

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

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Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

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Keazen oplossing

FredMcD said

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

It appears an add-on was the culprit here, namely, OpenH264. Once I disabled it, the video problems went away. This was not an add-on I introduced to my browser, it comes, evidently, with V34 &V35.

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Good work. Well done.