Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

error message for wrong password - it is correct - working on mobile and yahoo

  • 1 antwurd
  • 1 hat dit probleem
  • 8 werjeftes
  • Lêste antwurd fan cor-el

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Keep getting password not recognized when trying to log in to btinternet.com This account is working! Tested with bt on yahoo mail server and also mail downloads onto mobile ( same account details and password ) Will not change to new password or reset and sam message appears when retry.

The account is working from bt ( tested by bt ) but not with mozilla
Keep getting password not recognized when trying to log in to btinternet.com This account is working! Tested with bt on yahoo mail server and also mail downloads onto mobile ( same account details and password ) Will not change to new password or reset and sam message appears when retry. The account is working from bt ( tested by bt ) but not with mozilla

Alle antwurden (1)

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This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"