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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Cannot access any SSL sites.

  • 1 antwurd
  • 4 hawwe dit probleem
  • 12 werjeftes
  • Lêste antwurd fan guigs

joepunx
joepunx
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Since upgrading to version 37.0.1 I am no longer able to access any SSL site not even https://support.mozilla.org! Please see attached for the error message.

I have tried the following articles without any success:

https://support.mozilla.org/en-US/questions/1035913 https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

I can't find any other articles on https://support.mozilla.org. PS I had to log this ticket using Google Chrome as I am not able to access your site as it uses SSL.

I am sure this is probably a simple issue but would appreciate your help on this.

Thanks

Since upgrading to version 37.0.1 I am no longer able to access any SSL site not even https://support.mozilla.org! Please see attached for the error message. I have tried the following articles without any success: https://support.mozilla.org/en-US/questions/1035913 https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can I can't find any other articles on https://support.mozilla.org. PS I had to log this ticket using Google Chrome as I am not able to access your site as it uses SSL. I am sure this is probably a simple issue but would appreciate your help on this. Thanks

Alle antwurden (1)

guigs
guigs
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Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.