Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

can't sign in from home page

  • 2 antwurd
  • 5 hawwe dit probleem
  • 8 werjeftes
  • Lêste antwurd fan jesster

more options

When I open Firefox from my phone home page it won't recognise my email /password. Can only sing in through the sign in page that I stored on Firefox homepage, sorry very techno illiterate

When I open Firefox from my phone home page it won't recognise my email /password. Can only sing in through the sign in page that I stored on Firefox homepage, sorry very techno illiterate

Alle antwurden (2)

more options

Hi Jesster, I understand that you can only sign in to a page that you have bookmarked to enter your email and password. I am happy to help.

It sounds like it is not remembering your password? You can turn this setting on with these instructions: Tap on the three button icon > tap on "Settings" > tap on "Privacy" then make sure that "Remember passwords" is checked

However this will not keep you logged in if the site has cookies that expire, but it does make it faster. (Just be careful who uses your phone if you store your passwords :-))

For more tools:

more options

hi guigs, thanks for the advice . I think my problem was that i had 2 accounts ( mobile and pc) ,so i was trying to sign in with the wrong password for the wrong account , now ive synced the accounts ive only got the 1 password. I think this has fixed my issue .Sorry it has taken so long to reply to you ,please contact me if you think i could do with more advice on the subject. Ive had this laptop for over a year know and i think im starting to try and understand how to work it ,im 42 yr old and have no computing experience at all .Thanks again for your reply .