Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I can't log in to sync my account

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I installed Firefox on a new computer and tried to log into my sync account to migrate the data over. When I put in my email it keeps telling me that the account doesn't exist. I verified the email address on the old computer and it's correct. I even tried to reset password but when I put in the email address again it said it didn't exist. I created a new account with the same email address with no problems. I just can't figure out how to migrate all my data from my old computer. Thanks in advance for your help.

I installed Firefox on a new computer and tried to log into my sync account to migrate the data over. When I put in my email it keeps telling me that the account doesn't exist. I verified the email address on the old computer and it's correct. I even tried to reset password but when I put in the email address again it said it didn't exist. I created a new account with the same email address with no problems. I just can't figure out how to migrate all my data from my old computer. Thanks in advance for your help.

Keazen oplossing

hi LePlane, this probably means that you have used sync on the old pc for a long time, because there was a new sync/account system introduced in firefox 29. please update to the new sync on your old pc to transfer your data successfully: Sync your Firefox bookmarks, history, passwords and more

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Keazen oplossing

hi LePlane, this probably means that you have used sync on the old pc for a long time, because there was a new sync/account system introduced in firefox 29. please update to the new sync on your old pc to transfer your data successfully: Sync your Firefox bookmarks, history, passwords and more