Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

FF sync says Unknown account and i can`t log in or restore the password. redhead@mail.ru

  • 1 antwurd
  • 2 hawwe dit probleem
  • 2 werjeftes
  • Lêste antwurd fan guigs

OlyaT
OlyaT
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Hello. My ex bf stole my FF sync password, got into it, stole all other passwords saved in the browser. I also started to receive messages that I can`t sync on my laptop anymore. First I tried to log in, it wouldn`t log me in. Then I clicked "Forgot my passport" and it said that there were too many requests to restore it, so it didn`t let me do that too. Now it just says "Unknown account". Could you please help me to restore my acc and change the password. Thank you. Olya

Hello. My ex bf stole my FF sync password, got into it, stole all other passwords saved in the browser. I also started to receive messages that I can`t sync on my laptop anymore. First I tried to log in, it wouldn`t log me in. Then I clicked "Forgot my passport" and it said that there were too many requests to restore it, so it didn`t let me do that too. Now it just says "Unknown account". Could you please help me to restore my acc and change the password. Thank you. Olya

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guigs
guigs
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hi OlyaT, I cannot restore the account for you, however I can recommend to delete the account and create a new one with a new password and to change all the passwords that were stored.