Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Had all progrs removed/reinstalled. Lost complete e-mail acct, with folders and address bk. Now have new email setup. How can I retrieve old acct info?

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  • Lêste antwurd fan christ1

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Recently had to completely remove/reinstall all programs due to massive virus/worm, etc. problems. Subsequently lost my entire e-mail account. I now have a new account, but lost all saved e-mail folders and address book. How can I reinstall the old account on my desktop?

Recently had to completely remove/reinstall all programs due to massive virus/worm, etc. problems. Subsequently lost my entire e-mail account. I now have a new account, but lost all saved e-mail folders and address book. How can I reinstall the old account on my desktop?

Alle antwurden (3)

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The easiest thing would be to restore your Thunderbird profile from a backup. This assumes you actually did create a backup.

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I had my stuff backed up on Nordic. I didn't see anything like Mozilla Firefox e-mail. As far as the e-mail itself, I didn't create any backup for that. I know only a little about computers beyond using them for e-mail and occasional purchases in e-bay, etc. Can I get more detailed info on how to retrieve my address book?

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Recently had to completely remove/reinstall all programs

What exactly does this mean? Please provide more details.